Ernesta at Home

Chelsea S.1 post

Michigan

Verified buyer

Bennett multi rug

The odor is terrible coming from the rug. We’ve tried to air it out without success. Very disappointed for the price point

Ernesta response

We’re very sorry to hear about the experience with the odor and completely understand your disappointment. We’re glad we were able to connect directly and make this right by offering a replacement rug. Our team truly appreciates the opportunity to help, and we hope the new rug is a much better experience for your home.

Chelsea’s Rug

Bennett • Cool Multi • 8′ 3″ × 6′ 5″

Reviewed April 30, 2026