Ernesta reviews

4.8

873 reviews

Great service and delivery. Excellent

Great service and delivery. Excellent experience.

Linda W.

February 9, 2026 • Site Review

I now have a total

I now have a total of 4 Celeste area rugs. Two of which are chocolate in color and two are the latte color. These rugs are beautiful! I have one of the chocolate colored rugs in the family room. These rugs wear amazingly well and do not shed like les...

Elizabeth R.

February 8, 2026 • Site Review

Awesome! Perfect size and it

Awesome! Perfect size and it came so fast!! Win win in my book! I will for sure be buying more rug from you in the future! Thanks so much

Shari M.

February 8, 2026 • Site Review

Easy and fast!

Joanna W.

February 8, 2026 • Site Review

I paid $200. extra on

I paid $200. extra on shipping to have it delivered to my house with the understanding rugs would be placed in my house, but all they did was drop it at the entrance to my home. . . very disapointting

Christie K.

February 7, 2026 • Site Review

Long wait.

Amanda M.

February 3, 2026 • Site Review

Seamless customer experience and easy

Seamless customer experience and easy to track the order status.

Gregory L.

February 2, 2026 • Site Review

super! love the rug!

Cherie S.

January 30, 2026 • Site Review

So disappointed in the quality

So disappointed in the quality and customer service

Gwen S.

January 30, 2026 • Site Review

Ernesta response

We’re truly sorry this experience felt stressful, especially during such an important time. That’s never what we want for our customers. Our team did share options to help improve grip for this style, including pairing the rug with a rug pad or non-slip tape, which we typically recommend for lightweight flatweaves. We also understand that sensitivities can vary, and some rugs may have a temporary scent upon unrolling that usually dissipates with time and ventilation. We appreciate you taking the time to share this feedback.

Shipping and service were great.

Shipping and service were great. Having the samples was immensely helpful.

Leslie K.

January 27, 2026 • Site Review