Ernesta at Home

Thank you for your review! We're so glad to hear you love the quality of your rug and that it's a beautiful addition to your coastal home. We're sorry the backorder and subsequent transportation issue delayed your delivery. As soon as we became aware of the production delay, our team reached out proactively to keep you informed. While we're glad your rug ultimately arrived, we understand the overall experience fell short of expectations, and we appreciate your feedback.