Ernesta at Home

lori v.1 post

Verified buyer

Pretty rug feels nice under feet but do not love the color

I got the warm grey and it looks more silver. The rug was made in opposite direction than I thought it would be based on sample. When I see it on pictures, it also looks like it was made wrong. I do not love the way it is made but feel stuck since it...

Ernesta response

Thank you for sharing your feedback. We're sorry to hear your rug wasn't what you were hoping for. Our Design Team is always happy to provide a complimentary design consultation to help determine the ideal rug orientation and dimensions before ordering. We truly appreciate your feedback and will share your comments with our team as we continue working to improve the shopping experience.

lori’s Rug

Rufus Jane • Warm Grey • 4′ × 6′

Reviewed July 13, 2026