D
David K.1 post
Verified buyer
StarStarStarStarStar

4/16/26 Order Still Not Installed. . . .

I wish I could leave a review as requested but, ironically, you are asking me to review rugs ordered on April 16, 2026, that still have not been installed…. I ordered the Ernesta rugs because because the promised 2-4 weeks from order to delivery fit ...
Ernesta response
Thank you for taking the time to share your experience. We sincerely apologize that your order was impacted by an unexpected backorder and that your White Glove delivery did not go as planned. This fell short of the experience we strive to provide. Our team is actively working with our delivery partner to complete your installation as quickly as possible, and we'll remain closely involved until everything is resolved.
Audrey • Sky • 15′ × 12′ 9″
Reviewed July 28, 2026

David's rug

go to full images and product content for the Audrey rug in Sage
Close up shot of Audrey rug in Sage
Close up shot of Audrey rug in Sage
Wool Flatweave Rug
From
$475
go to full images and product content for the Audrey rug in Grey
Close up shot of Audrey rug in Grey
Close up shot of Audrey rug in Grey
Wool Flatweave Rug
From
$475
go to full images and product content for the Audrey rug in Sky
Close up shot of Audrey rug in Sky
Close up shot of Audrey rug in Sky
Sold out
Wool Flatweave Rug
From
$475