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Lisa W.1 post
New York
Verified buyer
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Custom Rug arrived in the wrong length

No idea why, but the wrong size, though great colors and quality!
Ernesta response
We’re so sorry to hear your rug arrived in the wrong length, that’s definitely not the experience we want for you. Please reach out to our Customer Care team with your order number so we can look into this right away and help with next steps.
Darcy • Sky • 11′ × 17′
Reviewed February 23, 2026

Lisa's rug

go to full images and product content for the Darcy rug in Sky
Close up shot of Darcy rug in Sky
Close up shot of Darcy rug in Sky
New
Darcy
Wool Blend Flatweave Rug
From
$375
go to full images and product content for the Darcy rug in Linen
Close up shot of Darcy rug in Linen
Close up shot of Darcy rug in Linen
New
Darcy
Wool Blend Flatweave Rug
From
$375
go to full images and product content for the Darcy rug in Grey
Close up shot of Darcy rug in Grey
Close up shot of Darcy rug in Grey
New
Darcy
Wool Blend Flatweave Rug
From
$375