Ernesta at Home

Merrily J.1 post

Verified buyer

Great rug

I love the rug, soft and the perfect size, of course! However the delivery was horrible. The Last Mile Delivery company had the rug for nearly a month before they got it to me. Delivery dates were scheduled and they failed to show up 4 times! The 5th...

Ernesta response

Thank you so much for sharing this feedback, we’re really glad to hear you love the rug itself, but we’re truly sorry for the frustration you experienced with delivery. That experience is not what we want for our customers, and we completely understand how repeated delays and miscommunication can take the excitement out of receiving something you’ve been looking forward to. Your feedback has been shared internally so we can continue improving the delivery experience moving forward

Merrily’s Rug

Elliot • Marled Grey • 12′ × 8′

Reviewed December 16, 2025