Ernesta at Home

ROBERT G.1 post

Verified buyer

I like my rug

I'm happy with my rug and the color and quality. The samples I ordered were very helpful. Two things I didn't like: 1. During the online ordering, Shopify somehow placed and processed my order without me submitting the billing information! ...

Ernesta response

Thank you for your review! We're so glad you're happy with your rug and found the samples helpful. We appreciate your feedback on both the ordering and delivery experience. Your order was placed with our Inside Entryway delivery service, though we understand how the communications may have created different expectations. We'll be sharing your comments with our team as we continue improving the experience.

ROBERT’s Rug

Emerson • Bone • 13′ × 14′

Reviewed July 17, 2026