Rug is lost
Rug is lost and it has been an extremely irritating and long process to make any progress. Still has not been found and replacement order has not been placed.
Ernesta response
Thank you for your feedback. We understand how frustrating this experience has been. A replacement order has been placed, and our team is actively monitoring it to help ensure it moves through production and delivery as quickly and smoothly as possible. We appreciate your patience and look forward to getting your new rug to you.
Lissie • Cream • 11′ ×
9′ 9″
Reviewed July 15, 2026
