corners will not stay down
I ordered this rug, which is beaurtiful, with the pad attached to the back. The corners are not staying down. I put heavy books on them for 36 hours and then as instructed by customer service, I rolled it with the right side facing out. Still the cor...
Ernesta response
Thank you for your feedback. We're sorry to hear you're experiencing issues with the corners of your rug. Our team is actively working through this with you and is committed to finding the best resolution. We appreciate the opportunity to make this right and look forward to getting your rug performing as expected.
Penn • Nutmeg • 4′ ×
5′
Reviewed July 19, 2026
